ENG201 (Business & Technical English)
Q No.1 Punctuate the following sentences correctly:(5)
Answer:
There are three choices in this life. Be good, get good or give up
How wonderful this news is!
Levin wanted friendship and got friendliness. He wanted steak and they offered Spam.
Where are you going right now?
Our labors in life, learning, earning and yearning are also our reasons for living.
Q No.2 Write a detailed note on listening skill and how you can be a better listener.
Answer:
Listening:
Definition: “A technique for improving understanding of what is being said by taking into account how something is said and the nonverbal signs and body language that accompany it.”
Explanation: Listening plays an important role in business level and non-business tasks. Listening supports effective relationship within the organization enhances the organization’s delivery of products. Listening grows from both aspects internal and external forces. It shows good management with customers when it serves. Hearing is a physical ability while listening is a skill. Listening skills allow one to make sense of and understand what another person is saying. So, a good listener will be a good speaker.
Types of Listening:
The three types of listening differ not only in purposes.
Ø The goal of content listening is to understand and retain information imparted by a speaker. Clear that increasing your vocabulary will increase your potential for better understanding.
Ø You may ask questions, but basically information flows from speaker to you.
Ø Your job is identify the key points for message, so be sure to listen attentively to its structure.
How to be a better listener:
Ø Maintain your eye contact.
Ø React responsively with head nodes or spoken signals.
Ø You might test yourself from time to time: when someone is talking, ask yourself whether you are actually listening to speaker.
Ø If you do, you will be well on the way to becoming a good listener. Which help you conducting business interviews.
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