Mgt 502 Assignment # 01 Solution

Mgt502 Organizational Behavior

Assignment No. 1 Fall 2011 solution

“Attitudes at Workplace”

Mr. Asim works in a Software company “Soft Solutions”. After spending a year in the organization, he experienced that the management is biased; the promotions are mostly on the basis of personal choices and favoritism. It caused dissatisfaction to him that's why he decided to discuss this issue with the superiors. He met higher management and described all his reservations in this regard. He also suggested some improvements in the annual evaluation process and the promotion criteria. After a year, despite his hard work, best performance and punctuality; colleagues junior to him were promoted with increments and he was retained on the same position. He realized that the situation is not going to improve. So he decided to leave the Company and thus resigned.

Looking at the above scenario, answer the questions below:

Question No.1:

Which methods of expressing dissatisfaction have been used by Mr. Asim? (5+5)

Question No.2:

What are the other ways Mr. Asim could have used to express his dissatisfaction and what would have been the impact of that decision on his work related attitudes? (5+5)

Important Tips

1. This Assignment can be best attempted from the knowledge acquired after watching video lecture no. 1 to lecture no.09 and reading handouts as well as recommended text book.

Solution:

Question No.1:
Which methods of expressing dissatisfaction have been used by Mr. Asim? (5+5)


Answer:
Following Two Methods of Expressing Dissatisfaction have been used by the Mr. Asim:


1. Voice Method
Mr. Asim actively and constructively attempting to improve conditions, He met higher management and described all his reservations in this regard. He also suggested some improvements in the annual evaluation process and the promotion criteria.


2. Exit
Mr. Asim Behavior directed toward leaving the organization, and thus resigned because He realized that the situation is not going to improve.


Question No.2:
What are the other ways Mr. Asim could have used to express his dissatisfaction and what would have been the impact of that decision on his work related attitudes?


Employees respond to job dissatisfaction in one of the four ways.
1. Exit
2. Voice
3. Loyalty
4. Neglect


According to above He can use following two other ways to express his dissatisfaction:


1. Loyalty
Mr. Asim remain with the organization but response passively to his job dissatisfaction by accepting the status quo with-out raising any objections or making any suggestions for improvement but optimistically waiting for conditions to improve, including standing up for the organization in the face of external criticism/ crisis, and reposing trust in the organization


Impact of that decision


Management takes the right decisions and set things in order:


2. Neglect
Mr. Asim may remain in the organization and exhibit passive withdrawal behaviors such as putting forth less effort.


Impact of that decision
He will be promoted with increments

HRM 624 GDB # 1 Solution

HRM624 - Conflict Management

GDB No#1 Solution

 

Total Marks 20

Starting Date Friday, October 21, 2011

Closing Date Tuesday, October 25, 2011

Status Open

Discussion Question (GDB – 1)

Consider you are walking alongside a road where you see a fender bender. Both the drivers have developed a conflict on this issue and none of them is ready to accept his mistake. Both of them are talking about litigation and that even in a harsh tone. 

As a student of conflict management, you are well aware about the techniques of Alternate Dispute Resolution (ADR). Which technique of ADR do you think would be more suitable in this situation to resolve the matter on the spot? Discuss with solid reasons.

Solution:

I suggest that meditation will be most suitable ADR technique to resolve conflict between Fender Bender because it is a voluntary and confidential process in which neutral third party help in discussing difficult issue, developing options, negotiating an agreement and formalizing agreement. According to above scenario, Fender Bender is much annoyed with each other and talk in a harsh tone so for this purpose there will be a need of mediator who helps while resolving problem. The mediator can be any person like police or any other person who play neutral rule, talk for penalty etc and helps both parties for creating their own solution.

.......
it can b mediator n may b conciliation also because thy are getting harsh so here we should use conciliation.When the parties are too angry to speak with each other, a conciliator may be all that is needed.

Mgmt 611 GDB Idea Solution

Mgmt 611 Solution

GDB No#1

GDB:

Suppose you are working as a manager in multinational company and dealing with different working groups and teams successfully. You notice that Ahmed, one of your subordinates, performs well in team and displays his full energy for achieving goals but whenever he is assigned any task to get completed independently within specific time frame, he becomes hesitant, tries to avoid that task and becomes stressed out. Being a good mentor, what do you think why he shows such withdrawing behaviors in spite of performing well and which technique or tool you would use to control his stress and booming his potential to work independently?

Solution:

There is a lack of confidence in Mr. Ahmed so he is unable to perform well independently. Organization has certain expectation from Mr. Ahmed that he can perform better in team work so he will also completed tasks independently and all focus and concentration move towards Mr. Ahmed. Mr. Ahmed feels hesitation and loses its self confidence due to organizational demand.
 

Tool used for controlling stress:

Self Awareness:

With the help of this tool Mr. Ahmed can motivate itself and booming its potential to work independently. Self Awareness basically creates awareness about you. It tells how you judge yourself like your capabilities, skills, strength, leadership qualities and your weak areas. On the basis of this analysis you can motivate yourself and accomplish tasks in a better way.